FutureBet/Ongame Funds Seizure Resolution

A settlement has been reached in 3-month dispute regarding a player who admittedly dumped chips to a friend at a private table at BayouPoker.com (a FutureBet licensee). The player’s explanation regarding... continued

PokerRoom.com Cash-out Woes Update

A cash-out check was sent to the wrong address, through no fault on the player’s part, and he has been waiting for a reissue since February. A support manager for PokerRoom.com explained that due to... continued

FutureBet Funds Seizure Update

Regarding the player who admittedly dumped chips to a friend in order to get his money out of online poker room BayouPoker.com (a FutureBet licensee) account only to have both accounts blocked and all... continued

PokerRoom.com Downgrade

PokerRoom.com is being downgraded from a B+ to a B for repeated complaints of slow cash-outs. We will reevaluate this site at a future date to reassess, and possibly reinstate their prior PRR poker rating. Stay... continued

More Cash-out Problems at PokerRoom.com

Players complained of slow cash-outs at PokerRoom.com. Their site states most withdrawal methods take 1 business day to process, but players have experienced delays as well as daily assurances of payment... continued

PokerRoom.com Cash-out Woes

A player complained PokerRoom.com mailed a cash-out check to the wrong address, even though he provided them with the correct information, and has owed him money since February 8th. The player made multiple... continued

Canbet Poker Cash-Out Dispute Resolved

A player complained about her account being double-debited for transfers to the Poker Room at Canbet.com. Moreover, the player was informed she could only withdraw $20,000 in increments of $5,000 at a... continued

BETandWIN.com Buys Ongame Network

BetandWin Interactive Entertainment, the European sports betting giant, has finalized the acquisition of the Ongame network, operators of PokerRoom.com, among others, in a deal reported to be worth over... continued

Another Tournament Cheat Caught

Online poker room PokerRoom.com made an official announcement today revealing a player was found guilty of playing multiple accounts in a tournament held March 5th. PokerRoom.com has permanently blocked... continued

PowerPlayer.com Update

The management of PowerPlayer Poker has assured us that a recent player who was owed $19,000 has been paid in full. The dispute involved some personal identification documents that have now been cleared... continued

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