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WE VALUE YOUR FEEDBACK:
Essentially I made a $400 deposit with ewallet back in
August of 2009. I ran it up to $7900. A few days later my account
was closed due to a chargeback. I was told i needed to clear my
account with ewallet before my account was re-opened. I was assured
my funds were safe. I also sent in an id and utility bill during
this period to comply with their procedure. During this period my
ewallet account got overdrawn due to an in house incident.
Therefore it took me quite some time(8 months) to get my ewallet
account up to date. During these 8 months I called and emailed
doyle’s room several times to see if they would re-consider and
accept $400 to them directly considering my ewallet situation. They
told me it was their policy based on an agreement with ewallet that
I had to cover all chargebacks with ewallet directly.
So finally I got my ewallet account settled and contacted doyle’s
room. They told me they see that I settled and they would
immediatly re-open my account. When i logged in there was a 0
balance. I called and was told they would not be paying me. I was
transferred to the head of security who pretty much told me
whatever I had been told in the past he was not responsible for and
that he had the power to confiscate my funds and there was nothing
I could do about it. I did follow up and forward emails I received
from doyle’s room and documentation of our communication to
security and was told that after review their decision stands.
I appreciate anything you can do to help me out here. I’ll also be
forwarding you an email I got from them in Feb. Thanks.
Jim