A player complains online poker room LetsPoker.com is not honoring a freeroll win for new depositors. The player made a deposit at LetsPoker.com and won first prize of $920, yet when she tried to make a withdrawal, it was denied with no explanation. Let’s Poker support has not responded to her e-mails, and their support phone line is constantly busy. Further, this player made a complaint on LetsPoker.com’s own forum, her post was deleted without a reason being given, and she has been blocked from making additional posts. Other players have made similar complaints about slow pay and inaccessible customer support. PokerRoomReview is currently looking into this situation.
PRR strongly advises against poker players playing at new underfunded online poker room start ups and play only at the highly rated poker rooms listed on our Recommended Poker List.